Welcome to Istanbul! We are delighted to have you in one of the most beautiful travel destinations in the world. As you arrive in this historic city, we want to ensure that your experience from the moment you land until you reach your hotel is smooth and comfortable. We will detail your reception at Istanbul Airport and how you will be transferred to your hotel via Mercedes Vito vans, highlighting the features of this private transfer service.
Arrival and reception at Istanbul Airport
Upon landing at Istanbul Airport, your first step will be to head to the arrivals area. There, you will find our reception at Istanbul Airport staff waiting for you. Please approach them and mention your name as indicated in the video and photos. This will help the staff recognize you quickly and ensure a seamless welcome experience.
Calling your driver
Once you speak with the reception staff, they will contact the driver who will take you to your hotel. It is important to note that the vehicle will take approximately 10 minutes to reach you from the parking area. This short waiting time means you won’t have to wait long, adding a touch of convenience to your journey.
Features of the Private Transfer
Your transfer from the airport to the hotel will be conducted in Mercedes Vito or Mercedes Sprinter vans, which are considered one of the best transport options available. Here are some of the features of our private transfer service:
- Comfort and Privacy: Each guest enjoys a comfortable and private ride. The van allows you to enjoy privacy during your journey, making it a pleasant experience after a long flight.
- Spacious Interior: Mercedes Vito vans provide ample space to accommodate your luggage and belongings. If you have more bags than previously communicated, we can arrange for an additional vehicle to meet your needs.
- Professional Driver: Our drivers are professionally trained and familiar with the city’s roads. They will ensure that you reach your destination safely and on time, reducing any stress you might feel during the trip.
- 24/7 Availability: We understand that flight times can change, which is why we offer our services around the clock. No matter when you arrive, there will always be someone waiting for you.
- Transparent Pricing: When you book with us, the prices are clear, and there are no hidden fees. You can pay the fare in cash to the driver or through a bank transfer in Turkish Lira.
Alslo read: Transportation from Istanbul New Airport to Taksim
Important Notes
Waiting Duration
Our vehicles will wait for you at the airport for a maximum of one and a half to two hours. If you feel that your delay in the airport might exceed one hour, please inform us as soon as possible. This service helps us better organize matters and ensures that no unexpected delays occur.
Emergency Situations
If you encounter any emergencies, such as delays at the airport or difficulties finding our representative, do not hesitate to contact us via WhatsApp or phone. We are here to ensure your comfort and will send a private vehicle to pick you up at any time. Please note that failing to show up at the scheduled time may result in losses for our company, so we kindly ask for your cooperation.
Waiting at the Airport
If the reception staff are not present upon your arrival, please wait in front of the HR 24 sign. Staff may step away for a short period, but they will return promptly. Patience in these moments will guarantee you a pleasant experience.
- Working Hours: If your arrival time falls during nighttime hours (between 12 AM and 9 AM), the fare may increase by $10, as most drivers are off-duty during these hours.
- Luggage Count: If you have more luggage than previously informed, you may need an additional vehicle to transport the excess baggage. Please let us know in advance to avoid delays.
- Payment Methods: You can pay in cash to the driver upon arrival or via bank transfer in Turkish Lira. We would like to emphasize that payment through online methods or credit cards is not available, so please ensure you have the required amount in cash.
Conclusion
We are here to make your experience in Istanbul unforgettable. We guarantee a safe and comfortable journey from the airport to your hotel, and we thank you for placing your trust in us. We hope you found this article informative and helpful. If you have any questions, please do not hesitate to contact us. We look forward to seeing you soon and hope your trip is filled with wonderful memories in the stunning city of Istanbul!